CREATING VALUE FOR
OUR STAKEHOLDERS
STAKEHOLDER ENGAGEMENT
The Group aims to develop mutually beneficial relationships with its stakeholders, building on a foundation of effective, transparent and practical communication, for the benefit of stakeholders, the Group and society as a whole.
Creating trust and goodwill with our stakeholders has been beneficial and will continue to foster a productive business environment. This facilitates value for our stakeholders and growth for the business, while building the Group’s image and brand as an ethical, responsible and concerned corporate citizen.
Adcock Ingram has intensified its involvement with certain stakeholders in support of the business focus on customers, products and service. A partnership approach introduced in 2015, with shared accountability and responsibility across the divisions, continued during the year with key stakeholder groups who were identified as priority in relation to the activities and decision-making processes of the business. These include customers, suppliers, employees, regulatory authorities and government. Stakeholders have reacted positively to the divisionalisation of the business and have embraced the new business philosophy.