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SUPPLIERS AND
SERVICE PROVIDERS
“Healthy supplier relationships are critical to the business”
HOW DO WE CREATE VALUE FOR
OUR SUPPLIERS AND SERVICE
PROVIDERS
WHAT ARE THE ASSOCIATED RISKS AND
OPPORTUNITIES FOR US AND OUR
SUPPLIERS AND SERVICE PROVIDERS
HOW DO OUR OPERATIONS
AFFECT OUR SUPPLIERS AND
SERVICE PROVIDERS
HOW DO WE ENGAGE WITH
OUR SUPPLIERS AND SERVICE
PROVIDERS
Sustained demand
leads to long-termmutually beneficial
relationships.
To ensure uninterrupted
service delivery
and quality of
goods whilst continuing to form new associations
and nurture and maintain old relationships. Dual
sourcing to mitigate risk of security of supply.
Proactively develop
suppliers
in line with, and support of,
the objectives of South Africa’s B-BBEE policy
with particular focus on emerging enterprises.
Supplier relationship
management
through personal
contact and regular interaction at executive
and management level.
WHAT ARE ASSOCIATED STRATEGIC
OBJECTIVES FOR ENSURING THAT THE
SUPPLIERS AND SERVICE PROVIDERS’
NEEDS ARE MET
Maintaining our Level 4
B-BBEE score
through a focus on
preferential procurement and supplier development.
FIVE
SIX
THREE
ONE
FOUR
TWO
CREATING VALUE FOR OUR STAKEHOLDERS
(continued)
| 15
Integrated Report 2016